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In the Save as window, make sure that the location selected is your Desktop.Open Notepad, type a few lines, and click File > Save.Please try this test (it's not as complicated as it may look): With respect to your System Restore problem, did the error message say anything other than disable your antivirus program? Take a screenshot of the complete "Save as" window and include it your next Reply.Ĭlick "Cancel" (unless you like getting that error message again). I assume the answer is NO, because you have already noted that you're able to edit these files.ĭo everything you normally would do to attempt to save the file in your preferred location EXCEPT
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Is there a warning message at the top of the spreadsheet, like this: Open one of the Excel files in your Downloads folder.
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Please read these directions about how to create a screenshot and include it in your Reply: How old was the Restore Point that you tried to use? Less than a month prior, just before the last update. What happened when you attempted to do a System Restore? It first failed and told me to disable my virus software. \Downloads\filename.xxx (if the Location is different, please provide exactly what is shown as the file's location). Confirm that the "Location" of the file as shown on the Properties dialog is, in fact, C:\Users\ Right-click on any file in your Downloads folder and select Properties. The Downloads folder is generally located at C:\Users\\Downloads.Can you open them, edit them, and then save them back in the Downloads folder? Yes You said that you can successfully save these files to your Downloads folder.Are the check marks black or "greyed out"? Greyed Out.Are the check marks black or "greyed out"? Black.Is there a check in the "Allow" column next to every item other than "Special Permissions"? Yes.What happens if you open Excel, type a few characters, and then attempt to save the file in My Documents? Do you get the same error? Yes Would you like to save in the My Documents Contact the administrator to obtain permission. What is the exact text of the error message you get? "You don't have permission to save in this location. The folders have not been changed to "Read only." The "Read only" box on a folder's "Properties" page does not, in fact, mean that. How old was the Restore Point that you tried to use? - LemP Volunteer Moderator MS MVP (Windows Desktop Experience) 2006-2009 Microsoft Community Contributor (MCC) 2011-2012 What happened when you attempted to do a System Restore?Ĥ. (if the Location is different, please provide exactly what is shown as the file's location).ģ. Confirm that the "Location" of the file as shown on the Properties dialog is, in fact, C:\Users\\Downloads\filename.xxx Can you open them, edit them, and then save them back in the Downloads folder? Help us help you: please answer those questions, as well as the following additional diagnostic questions. Those were diagnostic questions - which you haven't answered - not steps intended to make things work. I tried the steps offered and it did not work. LemP Volunteer Moderator MS MVP (Windows Desktop Experience) 2006-2009 Microsoft Community Contributor (MCC) 2011-2012 Select your useraccountname from the list in "Group and user names" and examine the list of Permissions.As you did before, right-click on the "My Documents" folder, select "Properties" and then select the "Security" tab.You should see several folders, one of which will be "My Documents".Double-click on the folder with your useraccountname to open it.Close that Properties dialog by clicking "Cancel".Are the check marks black or "greyed out"?.Is there a check in the "Allow" column next to every item other than "Special Permissions"?.Select your useraccountname from the list in "Group and user names" and examine the list of Permissions in the lower box.Right-click on that folder, select "Properties" and then select the "Security" tab.You should see several folders, one of which will be your user account name.Open Windows Explorer and navigate to C:\Users.What happens if you open Excel, type a few characters, and then attempt to save the file in My Documents? Do you get the same error? What is the exact text of the error message you get?
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The folders have not been changed to "Read only." The "Read only" box on aįolder's "Properties" page does not, in fact, mean that.